Control Room Operator (CRO)

Control Room Operators are responsible for the operation of software and associated production control systems which controls oil and gas production, utilities and safety systems to ensure that production targets are achieved in a safe and efficient manner.

About this role

Typical duties

  • Maintains continual monitoring of all well / process / utilities systems and equipment and makes suitable adjustments to ensure production is optimised
  • Reacts appropriately and in a timely manner to any production or safety-related alarms or upsets
  • Controls plant operations in a safe and efficient manner
  • Safely and efficiently shuts down and restarts production, safety and utilities plant when required, in accordance with plant operating procedures and parameters
  • Liaises closely with the maintenance team on the delivery of planned and unplanned maintenance activities
  • Reports any breaches of safety procedures to supervision / management
  • Actively participates in and promotes company health and safety campaigns, policies and procedures, and ensures personal safety and that of colleagues at all times
  • Provides support as part of the installation emergency response team

In the industry

CROs may work directly for an operator or a major contractor, and normally report to the Production Supervisor, or may report to a specific Shift Supervisor on larger installations. This role is vital to the safe and effective delivery of production in the Oil and Gas Industry. This role can be based at either an onshore or offshore production installation and will sit as part of a dedicated team in a central control room from where they can monitor all production, safety and utilities plant operations. This is a vital role in ensuring the overall safety of production operations at a production installation.


  • Office
  • Outdoors
  • Offshore


  • University
  • College
  • Apprenticeships

What do I need?

Key Skills

  • Team working
  • Verbal communication
  • Written communication
  • Problem solving
  • Analysing
  • Planning
  • Organising
  • IT
  • Numerical
  • Working to deadlines
  • Flexibility


Entry requirements:

  • Recognised Trade Apprenticeship and/or NVQ/SVQ Level 3 certification or equivalent and/or OPITO / ECITB Technician Training Scheme Relevant experience as an offshore production technician
  • Basic offshore induction and emergency training (BOSIET)
  • Offshore Medical Certificate
  • OPITO Minimum Industry Safety Standards (MIST)
  • Experienced in the operation of computerised production management systems

Employers might also look for:

  • Good understanding of industry and HSE practices applicable to job role
  • Practical knowledge and experience of production facilities and plant
  • Good communication skills